General Conditions of Use
Use of the Site is subject to compliance with the conditions below.
Accessing and browsing the site implies acceptance of these conditions.
Acceptance of the general conditions
This French-language website is an information site intended for both our agency's clients and non-clients, hereinafter referred to as "Internet users." This site is subject to Belgian law. The Internet user acknowledges having read this charter and agrees to respect it.
It is recalled that the secrecy of correspondence is not guaranteed on the Internet network and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software.
Processing of Requests & Information
Processing of the request and/or information
We reserve the right to make the processing of information conditional, to suspend it or to refuse it in the following cases:
- —Incomplete or incorrect information;
- —Communication of clearly erroneous or even fanciful data;
The list above is not exhaustive.
Services, Availability & Liability
Services
The services and goods offered on the site are described in good faith, as accurately and faithfully as possible. The images presented on the site have no contractual value.
Availability
In any event, we cannot be held liable for damages resulting from the unavailability of the service corresponding to the user's requests.
Disclaimer - limitation of liability
Our agency cannot be held responsible for the non-performance of the contract which could follow in the event of inaccuracy of the information communicated or force majeure.
Intellectual Property & Security
Intellectual property
The information on this site is for personal use only and may not be reproduced or shared in whole or in part. All data (text, sound, or images) on the pages of this site are the exclusive property of our agency or its partners. Any reproduction, representation, or distribution, for purposes other than personal use, of all or part of the content of this site on any medium or by any process whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement that may incur the civil and criminal liability of the infringer.
Security
We always use encryption technologies that are recognized as industry standards within the IT sector when we transfer or receive your data on our site. We have already implemented appropriate security measures to protect and prevent the loss, misuse, or alteration of information received on our site. When we receive or transfer certain types of sensitive information, we use a secure server. When we transfer data to contractually bound third parties, the contract stipulates that they must take sufficient security measures.
Communications & Privacy
Communication by mail
If you provide us with your postal address via the web, your data will be recorded in the Génération Immo address file to respond to your request and keep you informed of our services. You can view, correct, or delete your data from the Génération Immo file at any time.
In this case, please contact us at the following address: Bld du Centenaire, 2 – 1325 Chaumont-Gistoux
In this case, please remember to give us your exact name and address (spelled correctly).
Communication via email
If you provide us with your email address via the web, you may receive: Emails from our company to provide you with information about our products, services or upcoming events (for direct marketing purposes), provided that you have expressly consented to this or that you are already a customer of ours and have provided us with your email address.
If you no longer wish to receive such emails, please contact us at info@generationimmo.be. In the latter case, please remember to provide us with your exact name and address (correctly spelled).
If you feel that our site does not comply with our privacy policy, please contact our company at the following address: info@generationimmo.be
How to contact us regarding our privacy policy?
Our company may use consumer information for new uses not yet contemplated in our privacy policy. In this case, we will contact you before using your data for these new purposes, to inform you of the changes to our personal data protection regulations and give you the opportunity to refuse to participate in these new uses. You can contact us at the following address: Bld du Centenaire, 2 in B-1325 Chaumont-Gistoux or by email: info@generationimmo.be
Legal Provisions & Miscellaneous
Miscellaneous
Hyperlinks
Hyperlinks and/or deep links to the Website are permitted only after receiving express authorization from GÉNÉRATION IMMO. In any event, after receiving this authorization, each link must always refer to the home page of the Website.
Spam
GÉNÉRATION IMMO does not send spam. If you receive an email or newsletter from GÉNÉRATION IMMO, it is in response to your request or inquiry. However, if you have received unwanted emails from GÉNÉRATION IMMO, you can report it to us and we will respond as quickly as possible so that you no longer receive this type of email.
Final provisions
Force majeure
GÉNÉRATION IMMO cannot be held liable, either contractually or extra-contractually, in the event of non-performance, temporary or permanent, of its obligations when this non-performance results from a case of force majeure or fortuitous event.
The following events will be considered as cases of force majeure or fortuitous events: (1) the total or partial loss or destruction of GÉNÉRATION IMMO's computer system or its database when one or other of these events cannot reasonably be attributed to it directly and it is not demonstrated that GÉNÉRATION IMMO failed to take reasonable measures to prevent one or other of these events, (2) earthquakes, (3) fires, (4) floods, (5) epidemics, (6) acts of war or terrorism, (7) strikes, whether declared or not, (8) lockouts, (9) blockades, (10) insurrections and riots, (11) a shutdown of energy supply (such as electricity), (12) a failure of the Internet network or data storage system, (13) a failure of the telecommunications network, (14) a loss connectivity to the Internet network or the telecommunications network on which GÉNÉRATION IMMO depends, (15) an act or decision of a third party when this decision affects the proper execution of this contract or (16) any other cause beyond the reasonable control of GÉNÉRATION IMMO.
If, due to circumstances beyond the control of GÉNÉRATION IMMO, the performance of its obligations cannot be continued or is simply made more expensive or difficult, GÉNÉRATION IMMO and the user undertake to negotiate in good faith and loyally an adaptation of the contractual conditions within a reasonable period of time with a view to restoring their balance.
In the absence of an agreement within a reasonable period, each party may invoke the termination of the contractual relationship between them without compensation or indemnity of any kind whatsoever.
Illegality
The possible illegality or invalidity of an article, paragraph or provision (or part of an article, paragraph or provision) shall not affect in any way the legality of the other articles, paragraphs or provisions of these general conditions, nor the remainder of this article, paragraph or provision, unless the contrary intention is evident from the text.
If any part of these general conditions is considered to be completely invalid, GÉNÉRATION IMMO will replace it with a provision which comes as close as possible to the economic effect of the provision declared invalid.
Titles
The headings used in these terms and conditions are for reference and convenience only and shall not affect the meaning or scope of the provisions to which they refer.
Entire Agreement
These terms and conditions and any contract, where applicable, represent the entire agreement between the parties. No statement, representation, promise or condition not contained in these terms and conditions can or should be accepted to contradict, modify or affect in any way the terms of these terms and conditions.
Language
These general terms and conditions are written in French and may be translated into other languages. In this case, only the French version is authentic.
Disputes
Any dispute relating to the services provided by GÉNÉRATION IMMO, as well as any dispute regarding the validity, interpretation or execution of these general conditions will be subject to Belgian law and the exclusive jurisdiction of the courts of the judicial district of Nivelles.
Questions & Professional Commitments
Questions
For any questions regarding these general conditions, you can always send an e-mail to info@generationimmo.be or write to GÉNÉRATION IMMO SRL, Boulevard du Centenaire, 2 in B-1325 Chaumont-Gistoux.
EXTRA-JUDICIAL COMMITMENTS
Professional association or professional organization with which the service provider is registered: IPI Supervisory Authority – www.ipi.be – Rue du Luxembourg 16B, 1000 Brussels (Belgium).
Professional title and state in which it was granted: Real estate agent approved by the Belgian brokers' table under number 503.169.
Reference to the applicable professional rules and the means of accessing them: The ethics of real estate agents (https://www.ipi.be/kb/themes/ipi/assurance/lassurance-ipi-expliquee).
Professional liability insurance and geographical coverage of the insurance: Professional liability and surety bond via AXA Belgium (policy number: 730.390.160).
Bank accounts:
Current bank account: BELFIUS Bank: BE95 0689 3630 5358 Third-party bank account: BELFIUS Bank: BE46 0689 3642 1960.
Identity of the anti-money laundering officer:
Mr. Olivier BOURCART – Co-manager – olivier@generationimmo.be – 010/688 122.
Hosting:
The site is hosted on the servers of the company OMNICASA. Registered office: Av. Louise 523, 1050 Brussels – website for real estate agents: www.omnicasa.com

